Terms and Conditions

01325 978 620

1. About Acorn Money

Acorn Money Limited referred to in these terms and conditions as “Acorn Money Ltd”, “Acorn Money, “we” or “us” or “our”, a company registered in England (Company Registration number 09272496). Registered address: 2 Union Square, Darlington DL1 1GL

Acorn Money Limited is a data controller under the Data Protection Act 1998, and is listed on the data protection register, Registration number ZA085314.

2. Governing Law and Language

These Terms and Conditions are subject to English Law and the jurisdiction of the English Courts. We will use the English language for all communications, the contractual terms and conditions and any information we are required to supply to you.

Website Terms and Conditions

3. Introduction

These Terms and Conditions apply to your use of the website acornmoney.com, whether as a registered user or guest. Please read carefully before using the website. By using the website, you accept these terms and conditions and agree to obey them. If you do not accept them, please do not use the website. We will review these Terms regularly and any changes will be updated here. You are responsible for regularly checking these Terms and your continued use of the Site will mean that you accept any amendments to the Terms.

4. Website Use

Please read our Privacy and Cookies Policy which sets out how we collect and process your data. By using the Site you confirm you have read our Privacy Policy and Cookies Policy and that you consent to such processing. You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality or otherwise misused your access to the site, we are allowed to disable any security information (including your passwords and codes).

We take care to ensure that the information contained on our website is accurate, but cannot and do not guarantee the completeness or accuracy of information, content or other postings on our website.

We provide this site in good faith and take efforts to ensure our website is not subject to malicious software, however we cannot guarantee that our site will be free of viruses or harmful software. Please ensure that you have appropriate protection against viruses and other security arrangements in place whilst using the Internet.

We do not accept any liability or responsibility for any direct, indirect, incidental or other type of loss or injury resulting from your use, or downloading of any content on our site. Any misuse of this website or related database e.g. disruption of service, misuse of data, attempts to gain unauthorised access to any part of the site or database, attempts to introduce viruses, worms, Trojans and other technologically harmful or damaging material will be treated as a criminal offence under the Computer Misuse Act 1990 and will be reported to the authorities along with any identifying information.

5. Copyright

All material contained in our website is owned or licensed by Acorn Money Limited or third party lenders, insurers and related companies. You may download or print extracts for your personal use only but must not otherwise copy or distribute or make use any part of the website without our written permission and specifically must not use any part of our website for commercial gain. Logos and trademarks used on this website are either our or third party registered and unregistered Trademarks. All rights are reserved. You must not use any of our logos or trademarks without our express prior approval and you may not use any third party logos or trademarks.

6. Links to third parties

Our website may contain links to websites of interest. However once you have used these links to leave our site, you should know that we do not have any control over these other websites. We do not accept responsibility for the accuracy, content or services of third parties and their websites. Our privacy policy and terms and conditions relate to this website only, please check the relevant policies on any third party websites. You may hypertext link to the homepage of this website acornmoney.com provided it does not imply or claim an association with Acorn Money Limited or any approval or endorsement on our part where none exists. Such link must not be used in a misleading or defamatory context. You may also create links to other pages forming part of the website. We reserve the right to ask you to remove any links to our site and its pages or files at our own discretion.

Terms and Conditions for our Products and Services.

7. Acceptance

These Terms and Conditions set out the agreement between us by which we offer our products and services to you. Please read all of the information carefully. If you have any questions, please contact us.

8. Our Services

We will advise and make a recommendation for you after we have assessed your needs.

Any product or service which you obtain via Acorn Money Limited will be subject to the terms and conditions of the relevant product provider.

You must be at least 18 years of age and a UK resident to apply for the products and services we offer.

9. Use of your personal information

We will hold information you provide to us on our computers.

Please see our full Privacy and Cookies Policy

10. Complaints

Our aim is always to provide our customers with a first-class service; however we are aware that, occasionally, it is possible that we may fail to meet your expectations. If for any reason we have not met your expectations, please contact us.

11. Events Outside of Our Control (Force Majeure)

We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond Our control. If any event described under this Clause 17 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions, (a)We will inform you as soon as is reasonably possible;

(b) Our obligations under these Terms and Conditions will be suspended, and

(c) any time limits that We are bound by will be extended accordingly.

We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Services as necessary.